The client accepts the following points when requesting our products:
AVAILABILITY. All our products are subject to availability, due to the stock of our suppliers and because we work with a natural product that changes with each season, as well as papers, vases, and planters that will be used according to the material in stock. Therefore, designs may vary with respect to the photographs. In the event that the arrangement you request includes flowers or foliage that are not available at the time of preparation, they will be replaced by similar ones that complement the design, maintaining the same quality, style, and price.
SHIPPING INFORMATION. It is necessary for the client to provide us with the following complete information: message for the card, recipient's name and cell phone number, sender's name and cell phone number, complete address, and any reference data. For offices, banks, government agencies, schools, among others, please indicate the zone or area where the recipient will be located. For urbanizations that require an access code, please provide it. We guarantee the total privacy of the information shared.
Any situation not covered by these policies will be resolved by our team, ensuring compliance with our agreements and the understanding by both parties that external agents may influence our objectives. Thank you very much for your trust and preference.
